Frequently Asked Questions

To ensure fastest delivery times and maximum coverage we ship orders through Surface and Air Courier, through a variety of courier services. These include reputed and established brands, such as Delhivery, FedEx, EKart etc. which have a reasonably good feedback on our shipping aggregator partner platform.

In case the pin code is in a remote area that is not serviceable by the private couriers, we will ship through India Post.

Cash on Delivery causes additional cost to the seller, hence disrupting the margins of savings that the buyer makes on his purchase.

In order to maintain the best pricing we offer on most of our listings, we do not accept COD as a mode of payment.

On the issue of buyer trust, we clarify that our website strives to deliver a shopping experience beyond expectations.

Delivery times depend upon a variety of factors.

The average courier time for a package to get delivered from the order date is 3 days. In cases in which the shipping address is Delhi-NCR, you can expect delivery within the next day. For pin-codes, that are either remote or rural, you can expect delivery in 4-5 working days.

You'll be provided with a link to a tracking page to your email, within 2 hours of the order being dispatched. At the time of delivery, you shall be contacted by the courier agent.

In case you lost the link or don't have access to the mail, feel free to contact our customer care for assistance.

You can add items through your cart, either from the product page, or the home and collection pages. Quantities can be adjusted while viewing your cart, or directly from the product page.

You can then proceed to the checkout segment, and add relevant shipping and billing details. You can pay via multiple payment options, like net banking, UPI, credit or debit card etc. on our secure payment gateways.
You can contact us anytime via mail at sales@hatcnhack.com; and from 10 AM to 12 PM via WhatsApp or call at +91-8810424663.

No, Accounts are Not Necessary to Place an Order.

However, in order to efficiently utilize our platform, and give us a chance to serve you better, we strongly recommend creating an account while making a purchase.